Shipping policy
The Journey
All orders are shipped within the United States, and shipping is always complimentary.
It feels important to keep that part simple. To remove friction where we can, so that what remains is the experience itself.
Each piece begins its journey from one of our partner locations. Because of this, delivery times may vary slightly depending on where your item is sourced.
Most orders arrive within two to ten business days.
Once your order has shipped, you will receive tracking information so you can follow it as it makes its way to you. There is something quietly reassuring in watching that movement. Mile by mile, closer to your door.
Separate Arrivals
At times, pieces within the same order may travel from different places.
When this happens, they may arrive separately.
Nothing is missing. Nothing is forgotten. They are simply taking different paths to reach you.
Each shipment will have its own tracking information, so you can follow each one individually.
Processing & Changes
Orders begin processing shortly after they are placed.
If something needs to be adjusted, we encourage you to reach out as soon as possible. We will always do our best to help where we can.
Once a piece has begun its journey, however, it cannot be redirected or canceled.
A Note on Timing
Delivery windows are estimates, not guarantees.
Occasionally, there may be slight delays due to factors beyond our control. Weather, carrier slowdowns, or seasonal volume can all influence timing.
Even so, each order is moving steadily forward. There is a rhythm to it, even when it feels momentarily out of sight.